Retail Operation Investigations

RMS Retail Operation Investigations

As the retail marketplace continues to become more challenging and operating results become ever more important, loss prevention organizations must learn to thrive on change and seek constant performance improvement. Successful change involves aligning an organization’s people, processes, resources, and technologies with its strategic intent – without compromising core responsibilities and performance.

Program Assessment

We use a structured program assessment to measure company performance in key process areas and identify improvement opportunities. We can help you uncover leading practices that can drive better performance; assess program results and expenses; benchmark against other retail organizations; and identify performance gaps and help close them.

Organizational Strategy

We work with retail organizations to help define strategic approaches to loss prevention that best fit their needs and context and support enterprise-level goals. Strategy must be more than simply having a mission statement.

Strategy cascades to operational objectives and tactics and must also identify a resource plan, change strategy, implementation plan, measurement mechanisms, and a focus on continuous improvement. We collaborate with your team and your key stakeholders to facilitate an organizational strategy that results in desired results, has clearly identified deliverable, and engages your people.

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